COST
We are not a discount provider, and as such we do not seek to provide the cheapest DNA testing service in the marketplace. We have negotiated with many different laboratories worldwide who can provide a service to our exacting standards at a price that ensures both competitiveness and satisfactory service. We continually monitor the cost of our DNA testing services in comparison to our competitors to ensure that we offer a cost effective solution for our clients.

ETHOS
We have ensured that our business is established utilising the highest ethical standards both professionally and morally. This is indicated by our association with a number of high profile institutions and our transparent management style. We comply with the Department of Health's Code of Practice and Guidance on Genetic Paternity Testing Services.

CUSTOMER SERVICE
Because our business is truly international we offer a 24hour service to our clients, one of our trained customer service advisors is always on call. We encourage our clients to contact us via their preferred medium and hope to provide immediate response where appropriate. We encourage a business environment where, in the unlikely event of a query or complaint, our senior management is immediately on hand to address issues.

PROFESSOR WESTERWAY PhD
From the outset, International Biosciences has enjoyed the association of Professor David Westerway who is our scientific director. It is because of his groundbreaking research and industry-wide accolade that we have been able to position ourselves to ensure that we are at the forefront of development within the genetic profiling industry.

QUALITY CONTROL
We take pride in the quality and integrity of our DNA testing and have a quality assurance programme in place to make sure that all our results are accurate. This quality assurance programme runs all DNA samples twice and double-checks the results to provide absolute confidence that the DNA test results you receive are correct.

The International Organization for Standardization (ISO) 17025 is the world standard in the certification of competence of testing and calibration of medical diagnostic laboratories. ISO 17025 certification ensures a high level of competence and compliance for the certified laboratory, ensuring that testing is undertaken by professionals. The American Association of Blood Banks (AABB) also certifies laboratories, and runs an accreditation programme specifically for high competence levels in parentage testing.

All International Bioscience’s DNA analysis and DNA testing is carried out at a laboratory accredited by both the AABB and ISO 17025.

PROFESSIONAL ASSOCIATIONS
We have scoured the marketplace to forge relationships with numerous providers of DNA profiling and as such have negotiated service standards which are second to none. Because of this we do not have to accept substandard service, neither should our clients.